B2B Trading Co-ordinator
Greenvale AP is one of the UK’s largest growers and packers of fresh potatoes, supplying some of the country’s largest retailers and processors from our 2 production facilities. Greenvale AP is looking for a B2B Trading Co-Ordinator to support the B2B & Trading Sales Manager across all Greenvale sites, Jersey Royal Company and ex-farm. This role includes providing customer support and relationship management, supporting strategies by generating new wholesale customer leads whilst ensuring all data is accurate.
- Location: Flexible
- Reporting to: B2B & Trading Sales Manager
- Salary: Competitive
- Hours of work: Full-Time, Monday-Friday
Main Responsibilities
- Providing customer order support, relationship management and dealing with ad-hoc requests
- Developing a network of customers and delivering against requirements
- Managing and processing B2B orders and activity via internal system
- Ensuring any customer account queries, rejections and credit/debit notes are dealt with efficiently
- Managing and communicating any off site or third-party packing arrangements
- Co-ordinating contracted customer volumes, and weekly/monthly schedules
- Being first point of contact for any quality issues, ensuring NCR responses are managed and the B2B grower base meets all necessary protocols
- Managing site stockfeed sales, customer base and working across the business to identify improvement opportunities
Key Attributes
- Experience within the Potato Industry
- Ability to work in a fast-paced environment under pressure
- Attention to detail, communication, organisation and the ability to work with numbers are key skills
- Confident to work with others and dealing with customers
- Experience undertaking administrative tasks
- Willingness to learn
- Due to the nature of this role, a valid full driving license along with the ability to travel is a requirement
Additional Benefits:
We also offer a full training programme, opportunity to develop, pension scheme, life assurance, loyal service awards and more!