B2B Trading Co-ordinator

Greenvale AP is one of the UK’s largest growers and packers of fresh potatoes, supplying some of the country’s largest retailers and processors from our 2 production facilities. Greenvale AP is looking for a B2B Trading Co-Ordinator to support the B2B & Trading Sales Manager across all Greenvale sites, Jersey Royal Company and ex-farm. This role includes providing customer support and relationship management, supporting strategies by generating new wholesale customer leads whilst ensuring all data is accurate.

  • Location: Flexible
  • Reporting to: B2B & Trading Sales Manager
  • Salary: Competitive
  • Hours of work: Full-Time, Monday-Friday
Main Responsibilities
  • Providing customer order support, relationship management and dealing with ad-hoc requests
  • Developing a network of customers and delivering against requirements
  • Managing and processing B2B orders and activity via internal system
  • Ensuring any customer account queries, rejections and credit/debit notes are dealt with efficiently
  • Managing and communicating any off site or third-party packing arrangements
  • Co-ordinating contracted customer volumes, and weekly/monthly schedules
  • Being first point of contact for any quality issues, ensuring NCR responses are managed and the B2B grower base meets all necessary protocols
  • Managing site stockfeed sales, customer base and working across the business to identify improvement opportunities
Key Attributes
  • Experience within the Potato Industry
  • Ability to work in a fast-paced environment under pressure
  • Attention to detail, communication, organisation and the ability to work with numbers are key skills
  • Confident to work with others and dealing with customers
  • Experience undertaking administrative tasks
  • Willingness to learn
  • Due to the nature of this role, a valid full driving license along with the ability to travel is a requirement
Closing date: 01 April 2022

Additional Benefits:

We also offer a full training programme, opportunity to develop, pension scheme, life assurance, loyal service awards and more!